ITIL Based DataCenter Design

Executive Summary

In the design of Data Center every small thing is to be taken into consideration as physical infrastructure, software etc supporting customers are hosted in their environment. Since Capex for Data center is very high utmost care should be taken while designing. ITIL is one of the best practices which help organizations that provide Data center services to achieve its objectives with effective processes. QLogy has extensive experience helping organizations leverage their operations as a result of adequate design based on industry best practices. We provide expertise in  ensuring a full proof design using various processes such as:

  • Design Coordination
  • Capacity Management
  • Information Security Management
  • Availability Management
  • Service Catalogue Management
  • IT Service Continuity Management (ITSCM)
  • Service Level Management
  • Supplier Management
Business Benefits
  • Improved IT and Data Center efficiency
  • Improved Energy Efficiency in Data Centers
  • Optimized Cost of Manual Asset Management
  • Designed for flexibility can adapt to changing business conditions
  • Reaching to the next tier to be more competitive in the Industry
  • Increased the customer base
  • Ease of Managing Suppliers / Vendors
  • Efficient Disaster Management
Internal Team Benefits
    • Meeting up the OLAs resulting in minimizing SLA breaches
    • Improved systems/ applications availability as business critical application demands 99.9999% uptime
    • Increased competence, capability and productivity of teams
    • Less Security breaches and Human errors
    • RACI shall decrease the possibility of ambiguity among roles and their  responsibilities
    • Retaining the trained DC facility
End Customer Benefits
  • Since a design aspect considers all parameters of Capacity, Availability, and Continuity, the customer reliability increases.
  • Scaling to future business needs as per Patterns observed for business activities.
  • Less SLA breaches and better serviceability increases the customer satisfaction.
Why QLogy

QLogy has extensive experience helping organizations leverage their operations as a result of adequate and scalable design based on ITIL

Addressing Pressing Issues

QLogy has extensive experience helping organizations design for data centers based on industry best practices. We help to address the pressing issues while designing the Data Center so as to ensure IT infrastructure Availability, Capacity, Continuity, Security to reach the agreed Service Levels and managing all external contracts & procurements with suppliers and vendors by effective Supplier Management.

Next Steps

For getting benefitted from ITIL based Data center Operation using QLogy consulting expertise contact us at


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