ITIL Based DataCenter Operation

Executive Summary

As Data centre applications are mission critical and managing a Data centre is always challenging. QLogy has extensive experience helping organizations optimize their IT operations based on industry best practices

  • Design Coordination
  • Capacity Management
  • Information Security Management
  • Availability Management
  • Service Catalogue Management
  • IT Service Continuity Management (ITSCM)
  • Service Level Management
  • Supplier Management
Business Benefits
  • Improve IT and Data Center efficiency
  • Improve Energy Efficiency in Data Centers
  • Optimize Cost of Manual Asset Management
  • Designed for flexibility can adapt to changing business conditions
  • Reaching to the next tier to be more competitive in the Industry
  • Increases the customer database
Internal Team Benefits
    • Meeting up the OLAs by faster restoration of service / resolution of Incident
    • Improved systems/ applications availability as business critical application demands 99.9999% uptime
    • Increased competence, capability and productivity of teams
End Customer Benefits
    • Data centers have to ensure zero downtime for Business critical applications and adequate Security and by having Data center  run as per  best practice such as ITIL shall certainly enhance the customer satisfaction.
    • Having relied on Data centre which follow ITIL shall lead to Peace of Mind for the customer.
Why QLogy

QLogy helps your business and IT management gain visibility into the usage and cost of IT infrastructure by helping you in Create catalogs of tiered IT services, Design more efficient operational processes

Addressing Pressing Issues

QLogy has extensive experience helping organizations optimize their IT operations based on industry best practices. We provide efficient, repeatable, and cost-effective processes for data center management, such incident management, problem management ,change management ,service asset and configuration management etc
Our experienced consultants can:

  • Design and document operational processes and develop process flows.
  • Produce operations run books of detailed technical procedures.
  • Develop service and operational metrics to establish baseline and desired performance.
  • Create training materials and implementation plans.
  • Educate your staff on ITIL best practices.
Next Steps

For getting benefitted from ITIL based Data center Operation using QLogy consulting expertise contact us at inquiry@QLogy.com







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