HelpDeskLite

About Help Desk Lite: Help Desk Lite is free and very simple help desk software. It provides such functions as operator assignment and ticket tracking. If you prefer to keep in touch with your customers via their email program, the Help Desk Lite will be a perfect choice.

Being a CGI script written in Perl, the program offers you mail forms that are fully customizable. The user gets the ability to create unlimited number of plenty customer service form templates. The number of data fields in every contact form can also be free. It helps to collect as much relevant information as possible.
Ticket tracking is absolutely available with this help desk software. Tracking number assigned to the inquiry of every customer is unique. This number can be referred to while following correspondence.

Our Services:

  • Present Technology Solution Maturity Assessment
  • Technology Solution Evaluation and Selection
  • End to End Technology Solution Consulting
  • Implementation with Functional / Technical level Customization
  • Admin and User Trainings
  • Post Implementation Support
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