OTRS

About OTRS: OTRS is the leading open-source Help Desk and IT Service Management (ITSM) solution used by thousands of organizations worldwide, enabling transparency and collaboration for service desk and customer support teams, including those implementing ITIL Best Practices.

 

The only Open Source ITSM Solution that is PinkVERIFY certified as ITIL® V3 compliant

 

Our Services for ITSM solution:

  • Present Technology Solution Maturity Assessment
  • Technology Solution Evaluation and Selection
  • End to End Technology Solution Consulting
  • Implementation with Functional / Technical level Customization
  • Admin and User Trainings
  • Post Implementation Support
For further or additional information please refer related resources.






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